Lot Holmstead

Information Systems student at BYU.

I’m an Information Systems student at BYU who uses AI and automation to improve how teams sell to and support customers. At EZsalt, I support customer accounts and build AI-assisted workflows that save our three-person team more than an hour a day. I also serve as a teaching assistant for IS 581: Managing a Software Startup.

Target: Product management internships in 2027 and technical experience opportunities nowGraduating: April 2028Personal: lotstarr@gmail.comSchool: lotstarr@byu.edu

Professional headshot of Lot Holmstead.

Experience

Where I am now and what I’ve done.

Mar 2026 — Present

Work

Sales Development and Customer SuccessEZsalt · SaaS Startup

At EZsalt, a small SaaS startup, I work across sales development and customer success. I help customers use the product, resolve technical questions, and improve the workflows our team relies on.

  • Support about 100 customer accounts through weekly check-ins, product questions, and technical troubleshooting to help customers keep using and renewing their plans.
  • Coordinate customer training meetings and work with customer success management to address concerns and reach solutions.
  • Automated 75% of follow-up workflows in HubSpot, improving CRM consistency and cutting repetitive admin.
  • Cut meeting prep from 5–10 minutes to 1–2 minutes with AI research and recap workflows, saving more than one hour daily across a three-person sales team.
  • Research 300+ prospect accounts weekly with AI-assisted tools and generate an average of two meetings daily through calls, visits, and email sequences.
Sep 2026 — Present

Teaching

Teaching AssistantIS 581: Managing a Software Startup · BYU Marriott School of Business

I review student projects, give feedback, and grade coursework on managing a software startup. I also help develop the Software Startup Simulation, which teaches validated learning through product, technical, marketing, and resource decisions.

Expected Apr 2028

Education

Bachelor of Science in Information SystemsBrigham Young University · BYU Marriott School of Business

My coursework includes databases, web development, and cloud systems. I’m also taking electives in AI, product development, and software startups.

GPA: 3.62 · Association for Information Systems

Aug 2022 — Aug 2024

Service

Full-Time Missionary · PhilippinesThe Church of Jesus Christ of Latter-day Saints

I learned Tagalog, trained and led other missionaries, and built cross-cultural communication, resilience, and self-direction.

Developer · Personal portfolioCompleted

Personal Portfolio Website

A responsive portfolio website for my experience, projects, resume, and current work.

AstroGitHub ActionsGitHub PagesResponsive design

I designed, built, and deployed this Astro site with GitHub Actions, GitHub Pages, a custom domain, and a contact form.

Product & web developmentCompleted

IS Career Launchpad

A website that helps students explore careers in Information Systems.

Product discoveryJavaScriptHTMLCSS

The site uses a decision tree to recommend career paths and share relevant skills, tools, salary information, and interview preparation.

Result: Completed the career-path experience and supporting Information Systems resources.

Developer · AI academic platformCompleted

Starrboard

An AI-assisted academic command center that brings school deadlines, reading plans, and tasks into one daily view.

Next.jsReactTypeScriptAIAPI integrations

I developed a private app with API integrations and a public fictional demo using Next.js, React, and TypeScript. The command center helps students organize their workload and plan what to study.

Result: Published a fictional demo with a public GitHub repository; the private app is separate from the demo.

Python applicationCompleted

Wedding Financial Planner

A six-feature budgeting tool for planning expenses and comparing actual spending against a budget.

PythonFinancial planningData modeling

Built with Python using functions, loops, lists, and dictionaries to calculate a wedding budget and track categorized expenses.

Result: Delivered six budgeting features in one Python application for comparing planned and actual spending by category.

My first web projectCompleted

Resume Website & Snowboard Ride Coach

My first complete website: a personal resume site with an interactive Snowboard Ride Coach.

HTMLCSSJavaScriptBootstrapTableau

I built the four-page site with HTML, CSS, Bootstrap, and JavaScript. Along with my resume, it includes a ride-planning tool and an embedded Tableau snowboarding visualization.

Result: Published my first complete website and added an interactive JavaScript feature that creates a riding plan from snow conditions or trick goals.

See what I’m building currently. Projects I’m still working on are listed on my Now page.

What I’m up to

Skills

Tools and experience I bring to a team.

01

AI & Automation

Generative AIWorkflow automationAI-assisted researchPrompt engineering
02

Customer

Customer trainingTechnical troubleshootingCustomer check-insHubSpotBusiness process analysis
03

Technology

JavaScriptHTMLCSSPythonSQLGitHubAPI integrationsExcelData analysis

What I’m working toward

I’m working toward product management.

Right now, I’m looking for technical experience where I can keep learning and contribute to a team. For 2027, I’m working toward a product management internship.

Long term, I’d like to work in product management, learn how tech companies are built, and eventually start a company of my own.

Read about my current goals →

Contact

Want to get in touch?

Reach out about an opportunity, a project, or just to say hello.